Post by m***@mts.netOn Sun, 23 Dec 2007 11:56:47 -0800 (PST), arteekay
Post by arteekayHey all,
Just wondering, it's been a long time since there's been an active
"Auto List of Canada" thread, is there anything new going on?
How is this company still in business? I think it was last year that
the Free Press did it's big "would you buy this Van for 57 thousand?"
report, and it looks like he's still suing his customer/victims into
bankruptcy.
My question is, how is it that this fellow has been allowed to defraud
and deceive so many Winnipeggers over so many years?
Can you provide proof that they did this? Proof not Hersay.
How's a link to the government of Manitoba website?
http://www.gov.mb.ca/hansard/hansard/5th-36th/vol_042b/h042b_8.html
"Again, this company has been restrained from doing a number of
things: (1) having consumers sign blank documents; (2) having
consumers sign more than one offer to purchase for a specific vehicle;
(3) advising that ALC requires no deposits on approved credit for
selling warranties unless payment and/or a registering warranty are
submitted with the warranty company; (4) refusing to refund deposits
given by consumers after deposits are refundable. There are a couple
of other things that they have been restrained against. I could
continue, but I think-okay. Changing the terms of an offer to purchase
without the consumer's knowledge; and advising consumers that their
credit has been approved unless it is able to show the consumer
documentation that it has been approved."
"Mr. Maloway: Well, I mean, this, to me, sounds like a pretty out-of-
control situation where we are not talking about one or two remedies
here. We are talking about the whole book of problems. So I would like
to know what sorts of guarantees do we have, does the consumer have
that there is compliance with these requirements.
Mrs. Render: I have been advised that under the act we cannot shut
down a business. We can investigate the complaint, but we cannot shut
down a company.
Mr. Maloway: I would like to ask what form of compliance then does the
department have, not with regard specifically to this case, although
it could apply to this case, too. If the department has taken action
in a case, then does it have a system whereby it monitors the
offending company or checks into it at periodic times in the future,
once or twice a year? Does it have any kind of follow-up to make
certain that what it has investigated is resolved permanently?
Mrs. Render: No, we do not have a monitoring system, but if another
complaint does come forward about the company, then we go back and
investigate, and, of course, the complaint would be forwarded to the
Justice department for further consideration and laying of further
charges against that company. I have also been advised that that would
include contempt of court, because they would be in breach of the
injunction, at least the orders that had been set down.
Mr. Maloway: So essentially, then, if this used-car dealership on
Regent then just goes back to its own ways and does not follow any of
the recommendations here, or orders, then there is really nothing the
Consumers' Bureau can do outside of waiting for another complaint to
come through."
This is back in 1999, and if the Better Business Bureau is too be
believed:
Based on BBB files, this company has an unsatisfactory record with the
Bureau due to a pattern of failure to eliminate the basic cause of
customer complaints brought to its attention.
http://www.bbbmanitoba.ca/cgi-bin/reliability.pl?BID=10360
Auto list has the worst performance record in the BBB database.